Privacy Policy
Last updated: June 22, 2025
Overview
FileConvert API ("we", "our", "the service") is committed to protecting your privacy. This policy explains how we handle data when you use our file conversion API service.
Data Controller
This service is operated by an independent developer based in France, operating as an auto-entrepreneur.
What Data We Process
- Files: Files uploaded for conversion are processed temporarily and automatically deleted within 1 hour
- Account data: Email address (for authentication and billing)
- Usage data: API usage statistics (number of conversions, not content)
- Technical data: IP addresses for rate limiting and security
How We Use Your Data
- To provide the file conversion service
- To manage your account and billing
- To prevent abuse and ensure security
- To improve service performance
Data Storage and Security
- All servers and data processing occur within the EU
- Files are encrypted during transmission (HTTPS)
- Uploaded files are automatically deleted after 1 hour
- We do not store or log file contents
- Converted files are only accessible via unique, time-limited URLs
Data Retention
- Files: Deleted within 1 hour of upload
- Account data: Retained while account is active
- Usage logs: Retained for 30 days
- Billing records: As required by law (typically 10 years in France)
Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Object to data processing
Third-Party Services
- Payment processing: Stripe (see Stripe's privacy policy)
- Infrastructure: EU-based cloud providers
No Marketing or Tracking
We do not use tracking cookies, sell your data, or send marketing emails without explicit consent.
Data Breach Notification
In the unlikely event of a data breach, affected users will be notified within 72 hours as required by GDPR.
International Transfers
Your data remains within the EU. We do not transfer data outside the European Economic Area.
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